Wagering Over the Phone
Minimum amount to wager over the phone is of $50.00 USD per call, in any wager placed over the telephone, for horse races the minimum bet is $25.00 but it cannot go over $10.000.00 USD per call, unless it has been previously authorized by the manager on duty. Limits may change depending on the sport or event.
All conversations will be recorded. Any discrepancies that arise shall be resolved by the use of the recording and wagers will be adjusted accordingly. It is the customer's responsibility to listen carefully to the final read back. The final read back is what the customer is confirming to be the proper bet(s). It is the responsibility of each player to ensure that the details of their wagers are correct. Once wagers have been placed and their acceptance confirmed, they may not be cancelled or changed by the customer. If a client confirms a read back where the telephone clerk made a mistake, the wager will be considered valid.
In case of phone disconnection or a bad connection it’s the responsibility of the client to call back before post time to confirm what was entered is correct or the play stands as originally entered. Otherwise, the plays will be voided.
Wagering Over the Internet
The Customers must log in using their personal account number and password before they may wager or access their account information. It is the Customer's responsibility to keep their password secure. All wagers placed in the account will be binding.
The minimum bet on sporting events is $5.00 (five dollars) and $1.00 (one dollar) for horse races. Limits may change depending on the sport, event or type of wager.
All transactions are recorded. Should a dispute arise, you agree that the transaction log database will be the ultimate authority in such matters.
It is the Customer's responsibility to review the wagers before submitting them, and before logging out to make sure all bets are correct. All wagers are final, and cannot be changed or deleted. Please make sure that you review your wagers and your ticket before submitting it to avoid any errors. We will not be held responsible for duplicated or missing tickets. Clients must check their transactions in the “active plays” section of the site after each session to ensure that all plays selected have been correctly accepted.
Management reserves the right to refuse or limit any wager. Use of multiple accounts to circumvent online limits is prohibited.
It is prohibited to parlay the same team with both the point spread and the money line. Multiple bets are not accepted where the outcome of one part of the bet contributes to the outcome of another (correlated plays).
An exception to this rule is where special odds are offered for the combined eventuality, e.g. First Player to Score/Correct Score Double, known as a Score Cast.
When the related parts of a bet are resolved at different times but still within the same tournament, the bet will be settled as instructed, with the price of the second or subsequent selection being determined at each individual stage.
For example, a double selects:
Nadal to win the semi-final of US Open, and Nadal to win the US Open tournament outright.
As the odds of the second selection depend on the outcome of the first, the odds of Nadal winning the tournament at the time of the bet cannot be used to calculate the double. The correct odds after the initial selection is completed will be attributed instead.
Multiple bets which combine different selections within different events are also not accepted where the outcome of one affects or is affected by the other.
In the case of all multiples including selections with related outcomes, if a bet is taken inadvertently, we reserve the right to void part of or the whole bet.
In the case of an obvious error on the posted line, scheduled time, or maximum wager, any wagers may be deemed a "no action" wager, and all money will be credited accordingly.
A player will never benefit from betting on a clearly erroneous line or on events with time errors, etc.
If the error is discovered with sufficient time before the start of an event, we will try by all means to contact the customer and may in our absolute discretion allow the option of cancelling the bet or provide the options available as per management.
In the case of a bad or reversed line, the wager will be deemed "No Action", and the member's account will be credited accordingly. Management will attempt to contact the client prior to game time via e-mail.
If the client has no e-mail or the e-mail address on file is no longer valid, the member's password will be pulled until the client contacts us. If the play warrants immediate contact, management will attempt to reach the client by telephone.
Any attempts to take advantage of an obvious error or to past post on any action will not be accepted.
If a player believes that he/she has posted an erroneous line, has a time error or incorrect fixture, the player should immediately notify us to verify whether the information is correct or incorrect.